Cancellation & Refund Policy
Takshshila Regency Pvt. Ltd. (operating Hotel Rajhans International) maintains a transparent, fair cancellation framework for all direct hotel reservations.
1. Standard Reservation Cancellation
We understand that travel plans can change unexpectedly. For all standard direct bookings made via our official website or front desk:
Cancellations requested at least 24 hours prior to the scheduled check-in time (12:00 PM of the check-in date) are eligible for a 100% refund of the room tariff paid, subject to nominal payment gateway transaction processing fees.
2. Late Cancellations & No-Shows
Cancellations initiated within 24 hours of the check-in time, or failure to arrive on the scheduled reservation date (“No-Show”), will incur a retention charge equivalent to one night's room tariff plus applicable taxes.
For multi-night reservations, the remainder of the reservation will be released for re-booking unless written confirmation is received by the hotel front desk.
3. Refund Processing Timelines
Approved refunds are credited directly back to the original source account (UPI, Debit Card, Credit Card, or Net Banking) utilized during the Cashfree payment transaction.
- UPI Refunds: 24 to 48 hours
- Net Banking & Debit Cards: 3 to 5 business days
- Credit Cards: 5 to 7 business days (depending on your issuing bank's billing cycle)
4. Modifications & Rescheduling
Guests may request date modifications up to 24 hours prior to arrival, subject to room availability and applicable rate differences for the revised dates. Please contact our reservations desk directly.
Cancellation Assistance Contact
To request an official cancellation or inquire about an ongoing refund, contact our front desk team with your Booking Reference number: