Privacy Policy

1. Information We Collect

When reserving a room, dining at Takshshila Restaurant, or inquiring about our services, we collect necessary information to process your reservation and comply with statutory laws:

• Contact Details: Full legal name, email address, and mobile phone number.
• Booking Details: Room preferences, check-in/check-out dates, and guest numbers.
• Statutory KYC Identification: Government-issued photo identification (Aadhaar, Passport, Voter ID, or Driving License) required during check-in under Indian hospitality regulations.

2. Payment Data Security

All electronic payments (UPI, Credit/Debit Cards, Net Banking) conducted through our website are processed directly by Cashfree Payments India Pvt. Ltd., a licensed PCI-DSS Level 1 compliant payment aggregator.

Hotel Rajhans International does not record, access, or store your sensitive payment credentials (card numbers, CVV, or net banking passwords) on our servers.

3. Use of Information

Your information is exclusively utilized for:

• Confirming reservations and issuing official GST tax invoices.
• Sending reservation updates, receipts, and check-in instructions.
• Fulfilling local law enforcement registration mandates (e-Form C for foreign guests).
• Addressing customer inquiries and improving guest satisfaction.

4. Third-Party Disclosures

We never sell, rent, or lease guest information to third-party marketing companies. Information is only disclosed to authorized law enforcement agencies when legally required under statutory judicial or regulatory mandates.

5. Contact Us Regarding Your Data

If you have any questions regarding your personal information, please write to our privacy grievance officer: